I am very proud of our design work on this project which completed a couple of months ago. To start with the building design, led by Alan McBeth for RPS Architects (photographed by Edmund Sumner) is both imaginative and innovative, so we were off to a good start.
We introduced key features like these entrance portals to give a sense of arrival & make the most of the big volume space. A lot of detail design develpment went into these, particularly to get the lightbox colours to comply with Vodafone's branding requirements.
The workstations are a simple rectangle, but set out on the floor to radiate from the central pit stops. This has allowed us to provide plenty of desktop space for each agent but also conform to our clients global space standards.
This photo. taken a couple of days after move in shows how quickly the end users have settled into their new home.
A key benefit for staff is the full service "Mezz" restaurant centred on the first floor between the two call halls
The Vodafone end users have responded very positivly to their new working environment which we belive to be one be one of the most innovative contact centre environments completed recently in the UK. The scheme has been enterd for a British Offices Regional award, so.we are keeping our fingers crossed!